Lies that CIOs tell themselves
CIOs are often sure that IT supports real business objectives, the company’s information security is impenetrable and they consider the other parts of the company as their customers. Here’s a list of what you’re probably fooling yourself with.
After the Covid pandemic outbreak, everything that supports everyday communication including collaboration platforms within the enterprise or with customers, has become a priority. The situation has prompted companies to promote teleworking, that has become common then and it is still popular. Therefore, it is worth considering whether employees really want to come to the office.
Although the social aspect of the office might be attractive, in today’s world, when everyone ties to manage their time as efficiently as possible, many would prefer working from home. So, it has become really important to support employees so that they could use digital devices with confidence. Rather than just “be able to use them”, the goal is that the use of digital tools become natural for employees. Providing teleworking options is important nowadays.
It is also important because it may not be the last pandemic, or the last major challenge, so companies should be prepared to face similar situations. Moreover, pandemic prevention and mitigation should be an important part of the business continuity plan.
The past period has also highlighted the importance that IT department supports other business departments as if they were its clients. Besides, it is also worth considering how much priority we give to SLA-s. To a large extent, the IT needs of a company are also determined by its employees, partners. We are living in a golden age of consumer technology simplicity, where users expect simplicity, instant gratification, and autonomy. Therefore, their needs as well as business activities should be considered when deciding about SLA-s. In addition, the move to cloud solutions and IT security are essential parts of business life today, as they are the core of resilient, and secure working environment that are essential to the smooth running of the business.
