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In recent years, artificial intelligence has developed rapidly and is now making its impact felt in many industries. Enterprise resource planning (ERP) systems are no exception, and AI is revolutionizing this field as well. Its use can bring many benefits to developers, consultants and customers alike. It can make coding more efficient, help with project introductions, facilitate decision making, lead to more effective workflows and cost savings. Let’s see what this means in practice!

AI-based tools like GitHub Copilot are revolutionizing software development. They can read code written by a developer in real time and make suggestions for additions, improvements and optimizations. This can significantly reduce development time and improve coding quality. In the future, this could change software development by allowing companies to create custom software faster and cheaper. Moreover, there is no need to write dedicated documentation for AI, as it can adapt to the standards of the implementing company, so that older documentation can be used.

Artificial intelligence is a very versatile tool for consultants, especially when introducing projects. By processing and analyzing the client’s documentation, AI enables the identification of potential problems and risks and offers suggestions for their resolution. It can also be integrated into the ERP systems themselves, allowing clients to get advice and support directly from them if they get stuck somewhere during the application.

Artificial intelligence also brings many benefits for customers, the end users. Microsoft Dynamics 365 Copilot leverages advances in generative AI to automate monotonous tasks and free up creative workforce, thereby accelerating the pace of innovation and improving business outcomes. For example, Copilot simplifies the creation of product listings for online commerce. Product attributes such as color, material and size can be used to create compelling product descriptions for online stores in seconds. Descriptions can be further customized by choosing the tone, format and length.

AI also takes traditional, time-consuming and often inaccurate cash flow forecasting to a new level. Microsoft Dynamics 365 Business Central and Azure AI transform the entire process through machine learning. In a short time, the system can produce forecasts that take into account all existing historical data, such as customer and supplier ledger entries or tax entries. This allows a much wider and more accurate analysis to be produced.

Artificial intelligence (AI) has been one of the most popular topics of the past year, and this popularity can be expressed in monetary terms. According to market research firm Market Research Future, the global AI market is expected to be worth $38.46 billion by 2025. It can already be found in many areas, ChatGPT is the most popular, but it can also be “married” with ERP systems, extending the functionality of the basic services.

AI is the technology used by machines to imitate human capabilities. They sense their environment, process the information they gather, solve problems and develop strategies to achieve goals. They process and respond to data. They also learn from past actions and can modify their behavior. How do they affect businesses and complement existing ERP systems?

The increasing complexity and speed of business operations means that traditional systems cannot keep pace with changing needs and expectations. However, AI-driven ERP systems are revolutionizing the way business is done. Integrating AI will enable companies to use more advanced insights, resulting in increased efficiency and streamlined operations. Examples of such systems include Microsoft Dynamics 365, which uses AI to make enterprise resource planning more efficient. AI-powered ERP systems analyze vast amounts of data with impressive accuracy, resulting in better decision making by highlighting crucial facts from data sets.

AI-based ERP systems bring significant benefits to businesses. These systems can identify patterns in data sets, leading to more accurate forecasting and planning, optimizing business strategies. They also enrich the customer experience through personalized services. Leveraging AI capabilities minimizes human error in data processing, facilitating more accurate forecasting and informed decision-making. It uses automation to manage repetitive tasks, freeing up valuable employee time for strategic efforts. Its anomaly detection capabilities enhance system security and anticipate potential risks. AI-driven ERP systems easily adapt to business growth without the need for additional resource investments. They deliver a personalized experience to users through customer experience analytics and automate processes, ensuring accuracy and efficiency.

Copilot app revolutionizes Microsoft Dynamichs 365 with generative AI. Copilot in Dynamics 365 Business Central streamlines the creation of product listings for online commerce. Product attributes such as color, material and size can be used to create compelling product descriptions for online storefronts in seconds. The descriptions can be further tailored by choosing tone of voice, format and length. Business Central customers using Shopify can seamlessly publish the products with descriptions to their Shopify store in just a few clicks.

Integrating AI into ERP systems brings significant benefits, but also risks and challenges. Data protection is key to comply with regulations such as GDPR. The opacity of AI systems’ logic and biases can create problems of accountability and bias. Protection against cyber-attacks is needed to maintain system security. Successful AI integration and use requires careful consideration, expertise and appropriate measures.

Featured image: Canva

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